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Our approach to your computer

Step 1 - Order

The first step is you choosing to buy your new computer with RI Computers. To do this just go to our shop, and fill out as many details as you can and submit your enquiry.

Step 2 - Design

This step is with us. We will review your email and get back to you with either:​

  • A proposed build, options for you to consider and prices; or

  • Any questions or clarifications we need to develop your build.

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We continue to work with you to refine your build until you are happy.

Step 3 - Build

We'll start building your computer, We may need to buy in components specifically for your build but will keep you informed along the way as your order:

  1. is in our build queue;

  2. all components are on site and the build commences;

  3. your build is completed and we're testing;

  4. when your order is ready for delivery; and

  5. when your order is on the way.

Step 4 - Delivery

Your computer arrives, start using it and let us know if you encounter any difficulties or want to check any element of your order. (Support@RIComputers.co.uk)

Step 5 - Follow-up

Around 3 months after your computer was delivered we'll drop you an email to follow up on your purchase.

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